WEBINAR | From Deal to Defense: Unifying Cybersecurity Post-M&A
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Beyond MDR
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Operational Technology
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Threat Hunting
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Threat Intelligence
Find cyber threats that have evaded your defenses.
Model Index
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
Phishing Analyzer
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
Integration Partners
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Blog
Company Blog
Case Studies
Brands of the world trust ReliaQuest to achieve their security goals.
Data Sheets
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
eBooks
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Podcasts
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
Solution Briefs
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
White Papers
The latest white papers focused on security operations strategy, technology & insight.
Videos
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
ReliaQuest ResourceCenter
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Threat Research
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
Shadow Talk
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
March 15, 2024
About ReliaQuest
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Leadership
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Careers
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
Contact Us
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
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Last modified: August 22, 2023
Introduction
Welcome to https://www.reliaquest.com, the website for ReliaQuest, LLC (“ReliaQuest”), a Florida limited liability company located at 1001 Water Street, Suite 1900, Tampa, Florida 33602, United States of America. ReliaQuest and its subsidiaries (“Company,” “We,” “Us” or “Our”) describe in this ReliaQuest Privacy Notice (“Notice”) Our practices for handling the data or information related to an identifiable person (“User Information”) that is gathered through or in connection with users’ access to or use of Our website, users’ procurement or use of Our services, and any live, mailed, or electronic communications between users and Us. In particular, this Notice describes:
Please read this Notice carefully to understand Our policies and practices regarding User Information and how We will handle User Information. If users do not agree with Our policies and practices as described in this Notice, then users should not access or use Our website, procure or use Our services, or engage in any communication with Us. By accessing or using Our website, procuring or using Our services, or engaging in any live, mailed, or electronic communication with Us, users accept the policies and practices outlined in this Notice. To the extent a user access or uses Our services, this Notice should also read in conjunction with the GreyMatter Platform and Support Agreement and the GreyMatter Mobile Application License Agreement, which govern users access to and use of Our services.
Depending on where users reside or the jurisdiction in or through which users access or use Our website, procure or use Our services, or engage in any communication with Us, and the laws applicable to such users and the relevant User Information in those circumstances, users may be entitled to certain additional rights with respect to their User Information (see Jurisdiction-Specific Information on Privacy Rights).
This Notice may change from time to time (see Changes to this Notice). Continued access or use of Our website, procurement or use of Our services, or engagement in any communication with Us after We revise this Notice means users accept the changes to Our policies and practices outlined in the Notice.
Collection of User Information
When users access or use Our website, procure or use Our services, or engage in any communication with Us, We may ask users to provide, obtain from third parties, or automatically collect User Information as provided in the following chart:
Information Gathered from Third Parties
We may obtain User Information from certain third-party sources, such as public databases, social media platforms, third-party data brokers and our joint marketing and resale partners. We take steps to ensure that such third parties are legally permitted or required to disclose User Information to Us, provided, however, that We are not responsible for the accuracy or use of such User Information. Our use and disclosure of User Information is described further elsewhere in this Notice (see Use of User Information and Disclosure of User Information).
Website Usage Data
We may automatically collect User Information about your interaction with Our website, using usage data tracking and analytics technologies, like cookies and clear gifs. This User Information provides information about how users interact with Our website, which allows Our sales, marketing, and product management teams to, among other things, prepare reports on use of the website, analyze website insights, create new features or functionalities for or further develop the website and enrich the website user interface and experience. Additional information about the methods We use to automatically collect User Information with respect to Our website, as well as users’ choices with respect to Our collection of User Information, is described elsewhere in this Notice (see Cookies).
Information Collection by Third Parties
In the course of accessing or using Our website, procuring or using of Our services, or engaging in any live, mailed, or electronic communications with Us, users may provide User Information to third parties or third parties may use information collection or tracking technologies to collect User Information about users. These third parties may include:
The User Information these third parties collect may be associated with users directly, or the third parties may collect User Information about particular users over time and across different websites, apps, and other online or offline services or interactions.
For example, Our website may include social network sharing plug-ins or widgets that may provide User Information to the associated social networks or third parties regarding users’ interaction with our website, even if such users do not click on or otherwise interact with the plug-in or widget. When a user loads a page on Our website that has a social media plug-in from a third-party site or service, such as a “Like” or “Share” button, the user is also loading content from the third-party site or service, and the information transmitted to such third-party site or service may include identifiers assigned by the site or service, such as browser type, operating system, device type, IP address, and the URL of the web page where the plug-in or widget appears. In addition, third-party sites or services may use information collection or tracking technologies, like cookies, to collect User Information about users for targeted online marketing and other purposes.
We do not control these third parties’ information collection or tracking technologies, We do not accept responsibility or liability for the conduct of such third parties, and this Notice does not detail the data handling policies and practices of such third parties. If users have any questions about the third parties described in this section of the Notice (Information Collection by Third Parties), users should contact the relevant third party directly.
Use of User Information
We use User Information that We collect, as outlined elsewhere in this notice (see Collection of User Information), for the following purposes:
We do not sell User Information for monetary consideration, and we will not sell User Information without providing any notice or right of opt-out as may be required under applicable law.
Disclosure of User Information
We disclose User Information that we collect and use, as outlined elsewhere in this notice (see Collection of User Information and Use of User Information), to the following groups of persons:
Jurisdiction-Specific Information on Privacy Rights
Depending on where users reside or the jurisdiction in or through which users access or use Our website, procure or use Our services, or engage in any live, mailed, or electronic communication with Us, and the laws applicable to such users and the relevant User Information in those circumstances, users may be able to exercise certain privacy rights related to the User Information that We collect, as outlined in the following bullet points.
If a user is entitled to one or more of the foregoing rights, the user may exercise the right(s) to which the user is entitled by notifying Us of the user’s specific request in the manner described in the Contact Information section of this Notice. If a user is unsure if the user is entitled to one or more of the foregoing rights, the user should consult the laws and regulations of the user’s applicable jurisdiction. We will use commercially reasonable efforts to comply with users’ requests.
For users’ protection, We will only respond to verifiable requests. Accordingly, We may need to collect certain information from the requesting user to verify the user’s identity, such as the user’s email address, government-issued identification, or date of birth, before providing a substantive response to the user’s request. We may need to retain certain information for record keeping or legal purposes or to complete any transactions initiated before the user’s request.
The user may also be able to designate an authorized agent to exercise the right(s) to which the user is entitled. To do so, the user must provide the authorized agent written and signed permission to exercise such rights on the user’s behalf. We reserve the right to require the user’s agent to verify the agent’s identity and to confirm directly with the user that the user has provided the authorized agent permission to exercise the user’s right(s).
The rights and procedures described this section are in addition to the other terms of this Notice and are intended to supplement the remainder of this Notice where required by applicable law. The rights to which users may be entitled vary by the applicable jurisdiction and the facts and circumstances in which the rights are invoked, and, accordingly, one or more of the rights or procedures described in this section of the Notice may not apply, in full or in part, to a particular user. Furthermore, some rights may be limited by applicable law, such as if fulfilling a user’s request for access to or deletion of User Information will adversely affect other individuals or Our trade secrets or intellectual property, an overriding public interest justifications exist, or We are by law required to retain or to delete or deny access to User Information.
International Transfers of User Information
ReliaQuest is based in the United States of America (“USA”), but We have global operations. When users access or use Our website, procure or use Our services, or communicate with ReliaQuest, users provide User Information to ReliaQuest in the USA. ReliaQuest’s subsidiaries and the third parties to whom ReliaQuest discloses User Information to and receives User Information from are based in the USA, European Union, United Kingdom, India, Singapore and other jurisdictions, some of which may not have laws that require the same level of protection for User Information as where a user resides or the jurisdiction in which the user accesses or uses Our website, procures or uses Our services, or communicates with ReliaQuest. We implement appropriate transfer mechanisms in accordance with applicable law to protect the User Information that We transfer, including by using the standard contractual clauses approved by the European Union’s European Commission and the United Kingdom’s Information Commissioner’s Office. Users may request additional information about the transfer mechanisms employed by ReliaQuest in the manner described in the Contact Information section of this Notice.
While We no longer rely on the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the USA Department of Commerce (“Privacy Shield”) as an allowable transfer mechanism for User Information, ReliaQuest complies with the Privacy Shield regarding the collection, use, and retention of User Information transferred from the European Union and Switzerland to the USA. ReliaQuest has certified to the USA Department of Commerce that ReliaQuest adheres to the Privacy Shield principles. If there is any conflict between the terms in this Notice and the Privacy Shield principles, the Privacy Shield principles shall govern. To learn more about the Privacy Shield program, and to view Our certification, please visit https://www.privacyshield.gov/.
In compliance with the Privacy Shield principles, ReliaQuest commits to resolve complaints about Our collection or use of User Information. Users residing in or subject to the laws of the European Union or Swiss Confederation with inquiries or complaints regarding our Privacy Shield policy should first contact ReliaQuest in the manner described in the Contact Information section of this Notice. ReliaQuest has further committed to refer unresolved Privacy Shield complaints to the American Arbitration Association. If a user does not receive timely acknowledgement of the user’s complaint from Us, or if We have not addressed the user’s complaint to the user’s satisfaction, please visit http://go.adr.org/privacyshield.html for more information and to file a complaint. ReliaQuest has further committed to cooperate with the panel established by the data protection authorities of the European Union and Swiss Confederation with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the European Union or Switzerland in the context of the employment relationship.
ReliaQuest is subject to the investigatory and enforcement powers of the USA Federal Trade Commission (“FTC”), and the FTC has jurisdiction over ReliaQuest’s compliance with the Privacy Shield.
In cases of onward transfer to third parties of User Information relating to users residing in or subject to the laws of the European Union or Swiss Confederation pursuant to the Privacy Shield where such User Information is not protected in accordance with the Privacy Shield principles, ReliaQuest is potentially liable.
Cookies
Our website uses certain usage data tracking and analytics technologies, like cookies and clear gifs, to help Us identify users and users’ interests, remember users’ preferences, analyze users’ interactions with Our website, market Our services to users, control access to certain content on Our website, monitor and protect Our website, and to process communications or requests for information from users. In this section of the Notice, we refer to these types of usage data tracking and analytics technologies simply as “Cookies.”
Cookies that We Use
We classify the Cookies that we use, as described in the below chart, into the following categories:
User Choices
If users do not want Us to collect User Information with respect to users’ interactions with Our website, users may also notify Us of their specific request in the manner described in the Contact Information section of this Notice.
Some Internet browsers can be configured to send “Do Not Track” signals to the online services that users visit. Our website does not respond to such “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Children Under the Age of 13
Our website, services, and related communications are not intended for children under 13 years of age, and We do not knowingly collect User Information from children under 13 years of age. If We learn We have collected or received User Information from a child under 13 years of age without verification of parental consent, We will delete that User Information. If you believe We might control any information from or about a child under 13 years of age, please contact Us in the manner described in the Contact Information section of this Notice.
Data Security and Retention
We have implemented measures designed to secure User Information under Our control from accidental loss and from unauthorized access, use, alteration, and disclosure. All User Information under Our control is stored on Our secure servers behind firewalls.
Unfortunately, the transmission and storage of information via the Internet, telecommunications infrastructure and other mobile platforms or devices is not completely secure. Although We intend to protect User Information, We cannot guarantee the security of User Information transmitted to or stored by Us. Any transmission of User Information to Us is at the user’s own risk. We are not responsible for circumvention of any privacy settings or security measures We provide.
We will retain User Information only for as long as necessary to fulfill the purposes for which We collected the User Information. To determine the appropriate retention period, We consider the amount, nature, and sensitivity of the User Information, the potential risk of harm from unauthorized use or disclosure of the User Information, the purposes for which We process the User Information, and whether We can achieve those purposes through other means in accordance with applicable legal requirements. We will also retain and use User Information to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our policies (see Use of User Information and Disclosure of User Information).
If a user stops using Our services or instructs Us to cease communication with such user, We will store and delete the relevant User Information in accordance with Our standard data retention and deletion policies, unless We are earlier instructed to delete the relevant User Information, or as necessary to comply with Our legal obligations, resolve disputes, and enforce Our policies.
Changes to this Notice
We may update this Notice from time to time. If We make material changes to Our policies and practices for handling User Information, we will post a revised version of this Notice on this page.
The date on which this Notice was last revised is identified at the top of this page. Continued access to or use of Our website, procurement or use of Our services, or communications with Us after We revise this Notice means users accept the changes to Our policies and practices outlined in the Notice, as revised. Users are responsible for periodically visiting this page and reviewing this Notice to check for any changes.
Contact Information
To ask questions about or comment on this Notice and Our privacy policies and practices or to submit a complaint with respect to Our policies and practices for handling User Information as described in this Notice, users may contact Us by:
Depending on where users reside or the jurisdiction in or through which users access or use Our website, procure or use Our services, or engage in any live, mailed, or electronic communication with Us, users may also be entitled to complain to the relevant data protection supervisory authority in the applicable member state.
Sales and Marketing Communications Opt-Out
If We send you alerts, e-vites, or other sales and marketing communications, We will provide you with the ability to decline—or “opt-out” of receiving—future sales and marketing communications. Instructions for opting-out will be provided either with each such communication or in a prominent location on Our website. Once a user has submitted an opt-out request, the user may continue to receive communications for a period of time while Our systems update in response to the user’s opt-out request. The ability for users to opt-out of sales and marketing communications does not mean that users may also opt-out of formal notices concerning the legal operation of our business or website or related communications.
If users require assistance with the sales and marketing communications opt-out process described in this section of the Notice (Sales and Marketing Communications Opt-Out), users may email us at [email protected] or contact Us in the manner described in the Contact Information section of this Notice.